Mobile / Sports
These terms set out what you agree to when you access koyitoto, use your account wallet, or carry out any transaction — including deposits via OVO or QRIS — where local law in Indonesia permits. Read through each section so you know exactly what applies to your account and what steps are available to you.
By opening an account or logging in to koyitoto, you accept the conditions described across this page. These terms apply to every session, every wallet action, and every interaction you have with the platform — including deposits made through OVO or QRIS, account wallet reviews, and any support request you raise. Where a term refers to eligibility, that eligibility depends on local law and the region from which you access the service. We do not apply these terms to regions where access is not permitted under local regulation. Certain platform features may be subject to separate conditions shown at the point of use, such as game-specific rules displayed inside the lobby. Those in-lobby notices sit alongside these terms, not in place of them. If a conflict exists between a specific in-lobby notice and this page, the more specific notice applies to that feature. We may update these terms; when we do, the revised version takes effect from the date we publish it here. Continuing to use your account after a published update means you accept the updated conditions. If you disagree with any update, you should stop using the account and reach out through the support paths listed further down this page. Your account wallet — whether funded via OVO, QRIS, or another verified rail — operates under the transaction rules described in the scope section below.
OVO deposits and withdrawals are subject to the wallet limits and verification steps shown in your account at the time of the transaction.
QRIS transfers follow the scan-and-confirm flow shown in the payment screen; the amount and reference number are displayed before you confirm.
Your wallet balance is visible after login. Any adjustment — deposit, withdrawal, or correction — is recorded in your transaction history inside the account dashboard.
Not every action on the platform falls under the same set of rules. The four areas below draw a clear line between what these terms govern and what sits outside them, so you know which document or contact path applies to a given situation.
Login, session management, and account-level settings — including wallet verification and OVO or QRIS payment configuration — are governed by these terms. Steps shown inside the account settings screen apply directly.
Deposits and withdrawals processed through verified payment rails are covered here. The specific limits and field instructions for each rail are shown at the point of transaction in your account, not pre-set in this document.
Game titles available in the lobby — such as Spaceman Crash Play or Fishing War Arcade — are provided under the content terms of the studio that supplies them. These terms cover your access to those titles, not the game mechanics themselves.
OVO, QRIS, and any other payment provider operates under its own terms with you directly. We are not party to those agreements. Disputes about a wallet provider's service should be directed to that provider.
These terms are not just obligations — they also set out what you can do. You can review any transaction recorded in your account dashboard at any time after login; the history is available without a support request. If you find an error in your account details — such as a name spelling or linked e-wallet reference — you can correct it through the account settings screen. For changes the settings screen does not allow, a support request is the right path; the team can adjust certain account fields on request once identity is confirmed through the steps shown in the account. You can also raise a question about any term on this page through the support contact paths listed below. If you want to request a change to how your account data is handled, or ask what information we hold, use the dedicated request route in the support section. These rights apply to eligible accounts where local law in Indonesia permits account use. We aim to respond to account-level requests within the timeframe shown in the support section.
Your full transaction history — deposits, withdrawals, and wallet adjustments — is shown in the account dashboard after login. No support request is needed to access it.
Account settings let you update linked e-wallet references such as OVO. For fields locked in settings, contact support with your account ID and the correction needed.
Any question about what a term means or how it applies to your account can be sent to the support team. Reference the section name for a faster response.
To ask what information we hold or to request a change in how it is handled, use the data request path described in the support section below.
If a section of these terms is unclear, or you need to act on one of the rights described above, the paths below are the right starting point. Have your account ID ready when you reach out — it helps us locate your record and your transaction history quickly.
Open the chat window from inside your account for questions about a specific term, a transaction entry, or an account detail correction. Fastest path for most policy questions.
For written requests — including data review or formal policy queries — use the email address shown in your account's help section. Include your account ID and the term or section you are asking about.
The help section inside your account covers common policy questions, wallet verification steps, and how to read your transaction history without needing to contact us directly.
How koyitoto manages information and applies these terms across your sessions is described in the four areas below. Each one maps to a specific account behaviour you can verify by checking your account settings or transaction history.
We collect the information you provide during account creation and each transaction — including the e-wallet reference used for OVO or QRIS. That data is used to operate your account and is accessible to you in your account dashboard.
We use session cookies to keep you logged in across a single browsing session and preference cookies to remember your lobby settings. You can review and clear these through your browser settings at any time.
Access to your account is controlled by the login credentials you set. We do not store payment PINs. If you suspect unauthorised access, use the account security settings to change your credentials, then contact support.
When these terms change, the updated version is published on this page with a revised effective date. The current version is always the one shown here. To request clarification on any change, contact support and reference the section affected.
The answers below cover the policy questions we receive most often. If your question is not listed, the support paths above are the right next step.
Yes. Any account action — including a deposit made through OVO — falls under these terms, alongside OVO's own wallet terms. The transaction record appears in your account dashboard after the deposit is confirmed. OVO's own conditions govern what happens on their side of the transfer.
The effective date at the top of this page changes when we publish a revision. Continuing to use your account after that date means you accept the updated terms. If you want to review what changed, contact support and reference the section in question.
If you disagree with a term, the right step is to stop using your account and contact support before taking further action. Support can clarify what a term means in practice. Using the account after a published update indicates acceptance of the current terms as shown on this page.
We hold the registration details, linked e-wallet references such as OVO, and your transaction history. You can view your transaction history directly in the account dashboard. To request a full account data review, use the email support path and include your account ID.
These terms cover your access to game content in the lobby. The game mechanics and rules for titles such as Spaceman Crash Play or Fishing War Arcade are governed by the studio that supplies them. In-lobby notices for specific titles sit alongside these terms, not in place of them.
Open the live chat from inside your account and provide the transaction reference shown in your history. For a written record of the query, use the email support path instead. Include your account ID and the transaction reference so the team can locate it without delay.