Mobile / Sports
This policy explains exactly what data koyitoto collects when you access our lobby, make a transaction via OVO or QRIS, or contact our support team. Read this before you use the platform so you know what we hold, why we hold it, and how you can request changes at any time.
When you open an account, log in on your Android device, or complete a deposit using OVO or QRIS, koyitoto processes certain data to keep your session working and your wallet records accurate. The data we collect falls into three categories: identity information you provide during registration, transaction records linked to your account wallet, and device or session signals that help us detect unusual access patterns. We do not sell your personal data to third parties. We do not share your payment details — including any OVO or QRIS reference number — with parties outside the scope of processing your transaction. Retention periods depend on the nature of the data: session logs are held for a shorter period than account or transaction records, which we keep for as long as your account remains active and for the period required by applicable rules in regions where the platform is available. Availability and data-handling obligations depend on local law and eligible regions. If you are unsure whether this policy applies in your jurisdiction, contact our support team before continuing to use the platform.
Reference numbers and amounts linked to your OVO deposits are stored in your account wallet history and are accessible after login.
QRIS scan records are associated with your account session and retained according to the applicable transaction-record period for supported regions.
Registration details you supply — name, contact, and verification fields — are held on your account profile and can be reviewed in your account dashboard after login.
Not every interaction on or near this platform falls under this single policy. Understanding what is inside and outside our scope helps you know where to direct a question about your data — whether that is to koyitoto support directly or to a third-party service you have connected to your account.
Any data processed when you log in, verify your account, or manage your profile on koyitoto falls fully within this policy. This includes session tokens, device identifiers and the account steps shown in your dashboard.
Deposit and withdrawal records tied to your account wallet — including OVO and QRIS references — are covered. We hold these records for the period required under applicable rules in eligible regions.
Game session data generated when you play titles in our lobby is processed to maintain session continuity and account balance accuracy. This data is covered by this policy and is not passed to game studios for independent use.
If you follow a link away from koyitoto or use a third-party payment app independently of our platform, that third party's own policy applies. We are not responsible for data practices outside our platform boundary.
You have practical control over the data we hold on your account. The clearest path for most requests starts with your account dashboard, which shows your profile details, wallet history, and active session records after login. If something looks incorrect — a name, a contact address, or a transaction reference — you can submit a correction request directly through our support channel. We aim to acknowledge data queries and correction requests within a reasonable timeframe; the current handling status for your request is visible in the support thread we open on your behalf. Requests to review what we hold, correct inaccurate details, or understand how your data is used are all handled by the same support path. If you want to close your account and request deletion of non-mandatory data, raise this through the same channel and we will explain what can be removed and what must be retained under applicable rules.
Log in and open your account dashboard. Transaction history, profile fields and active session data are all visible there without needing to contact support.
If a name, contact detail or wallet reference in your profile is wrong, submit a correction request through our support channel with the relevant account details.
Any question about what we hold, why we hold it, or how long we keep it can be sent to our support team. We will respond with the specific answer for your account type and region.
To close your account and ask about data deletion, contact support directly. We will explain which records can be removed and which must be retained under the rules that apply in your eligible region.
If you have a question about how your data is handled, want to correct a detail in your account profile, or need to understand a specific record in your wallet history, our support team is the right place to start. Use the contact path that suits your situation — live chat for quick queries, email for detailed requests that need a written response.
Open live chat from any page on koyitoto. This is the fastest path for a quick privacy question or to check the status of a correction request you have already submitted.
For detailed requests — such as a data review, a correction to your OVO or QRIS wallet record, or an account closure — email support gives you a written thread you can refer back to.
Before contacting support, check your account dashboard after login. Your profile details, transaction history and active session records are shown there and often answer the question without a support ticket.
Our approach to data handling is built around the minimum necessary to keep your account working correctly. We collect what is needed for login, transaction processing and session continuity — nothing beyond that. Cookies on koyitoto are used to maintain your session state so you do not need to log in again each time you return to the lobby on the same device. They are not used to build advertising profiles. You can adjust cookie preferences through your browser settings, though disabling session cookies will affect how the platform functions on your device.
We collect only the data needed to run your account: identity fields at registration, transaction references for OVO and QRIS payments, and session signals for login continuity. We do not collect data beyond these categories.
Session cookies keep your login active while you are using the lobby. We do not use cookies to track your activity outside koyitoto or to share data with advertising networks.
Account and transaction records are kept for as long as your account is active and for the period required by applicable rules in eligible regions. Session logs are held for a shorter period. You can ask support for the specific retention period that applies to your record type.
When this policy changes in a way that affects how we handle your data, we will make the updated version available on this page. The current version is always the one shown here. Check back here if you want to confirm the latest state of our policy.
These are the questions we receive most often about how koyitoto handles account data, what rights you have, and how to act on them. If your question is not here, reach our support team through live chat or email.
We collect the identity details you provide at registration, transaction references from OVO and QRIS payments, and session signals used to maintain your login state. We do not collect data beyond what is needed to operate your account and process your transactions in eligible regions.
Yes. Log in and open your account dashboard — your profile details, wallet history and active session records are shown there. If you want a fuller picture of what we hold beyond those screens, submit a data review request through our support channel.
Send a correction request to our support team via live chat or email. Include the field that needs changing and the correct value. We will process the request and confirm the update in your support thread.
No. OVO and QRIS transaction references are used only to process your deposit or withdrawal and to maintain your wallet record. We do not share payment data with third parties outside the scope of completing that transaction.
Account and transaction records are kept for as long as your account is active and for the period required under rules applicable in your eligible region. Session logs are held for a shorter period. Contact support if you need the specific retention detail for your account type.
Contact our support team to request account closure. We will explain which data can be deleted and which records must be retained under applicable rules in your region. Mandatory retention periods apply to transaction records and cannot be waived.